As an admin working from home in the hair and beauty industry, it's essential to manage bookings efficiently while providing exceptional customer service. Utilizing online scheduling tools, I ensure that clients can easily book their appointments at their convenience. Responding promptly to emails and enquiries is crucial, as clients often have specific questions about treatments, services, and availability. By maintaining clear communication and a friendly approach, I help create a welcoming atmosphere, even from a distance, ensuring that every client feels valued and well-informed before their visit. laptop and headset is required for this role.